The plan and the price
Right now we only offer a subscription, atUS$49 a month (list priceUS$99). Prices are in US dollars; the amount actually charged and the exchange rate applied are decided by your card issuer. The subscription renews automatically each month until you cancel it.
Cancelling
You can cancel at any time. After you cancel, your subscription runs to the end of the current period and you can keep using it during that time; after that there are no further charges.
There are two ways to cancel and either one is enough: do it yourself from theAccount page by pressing “Manage subscription and payment method” (this takes you off our site, straight to Stripe’s billing page), or simply write to [email protected] and we will do it for you.
Failed payment: access is suspended immediately
When a renewal payment fails, your access issuspended immediately —there is no grace period, and from the very next request you can no longer download from the product page. We know that is inconvenient for you, but that is how the system actually behaves, so we write it down here as it is.
Suspended is not the same as cancelled — at that moment the subscription itself still exists. As soon as that invoice is paid successfully (Stripe retries automatically a number of times), your access comes back on its own: you do not have to subscribe again and you do not pay a second time.
But the retries do not go on indefinitely. If the payment never succeeds, Stripe will in the endcancel the subscription — at that point it is no longer suspended, it is genuinely over, and to use the service again you have to subscribe afresh. How many times it retries, and how far apart, is decided by settings on Stripe’s side, so we do not fix a number of attempts or a number of days here.
During that period you can write to [email protected] at any point and tell us you want to pay again. We will open a payment link for that unpaid invoice in the Stripe dashboard and send it to you, and you pay again on Stripe’s own page (you can switch to a different card there too).Please do not put your card number, expiry date or security code in the email — we do not take them and do not need them; card details are only ever entered on Stripe’s own pages.
Chargebacks
Whatever these terms say, you keep the right to raise a chargeback with your card issuer or payment service.These terms do not exclude that route, and could not.Our only advice is this: write to us first — it is usually faster than going through the dispute process.